Automate Plain with AI Agents

Plain customer support platform integration. Manage customers, support threads, labels, and events. Reply to customer inquiries, assign threads to team members, and track support conversations.

Plain Logo

The Most Powerful Plain Integration

Transform your workflows into intelligent automation hubs. Our integration gives you complete control over your Plain data with enterprise-grade reliability and performance.

Cloud-Based Automation

Seamlessly sync and automate your Plain data in real-time across all your tools.

Lightning Fast

Execute actions and retrieve data in milliseconds with our optimized API.

Enterprise Security

Bank-level encryption and OAuth 2.0 authentication keep your data completely secure.

Scale Infinitely

Handle millions of operations without breaking a sweat.

Available Plain Actions

Explore the powerful actions available for Plain

All Actions

Get User

Action

Retrieves a workspace user by ID.

Reply to Thread

Action

Sends a reply message to a support thread. The reply will be visible to the customer.

Remove Labels from Thread

Action

Removes one or more labels from a thread using label IDs.

List Threads

Action

Retrieves a paginated list of support threads. Can filter by customer, assignee, or status.

Add Labels to Thread

Action

Adds one or more labels to a thread using label type IDs.

Get Thread

Action

Retrieves a support thread by ID. Returns thread details including customer, status, priority, assignee, and labels.

Set Thread Priority

Action

Sets the priority level for a thread. Priority levels: 0 = No priority, 1 = Urgent, 2 = High, 3 = Normal.

Upsert Customer

Action

Creates a new customer or updates an existing one based on the provided identifier (email or external ID). Use this to sync customer data from your system to Plain.

Unassign Thread

Action

Removes the current assignee from a thread.

List Customers

Action

Retrieves a paginated list of customers in the workspace.

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FAQs about Plain integration

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Create recurring tasks and automated workflows. Your AI platoon runs them on schedule or trigger, keeping work flowing without your constant input.

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Works With the Tools You Already Use.

Connect Slack, Gmail, Notion, HubSpot, Sheets, GitHub, and 250+ more apps.

Google
Notion
Slack
Gmail
Google Forms
Instagram
LinkedIn
Linear
GitHub
Facebook
Google
Notion
Slack
Gmail
Google Forms
Instagram
LinkedIn
Linear
GitHub
Facebook
Todoist
WhatsApp
Youtube
Google Sheets
Calendly
Discord
Zoom
Figma
X
Jira
Todoist
WhatsApp
Youtube
Google Sheets
Calendly
Discord
Zoom
Figma
X
Jira

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